Klydoclock recently introduced a new operating system. Choose your clock version below to see the most accurate FAQs and troublesh hooting
Most customers choose this
For clocks that haven’t been updated yet
Not Sure? You can switch versions later.
What do you need help with?
Photos*
Photos (Power cord/label/box side with barcode)
Choose what’s not working:
Please add a 10–15s video: start recording → plug the Klydolcock power cord into the back of the clock → keep filming the back for ~10s to capture the indicator.*
Please add a 10–15s video: start recording → plug the Klydoclock power cord into the remote control. *
Please add a short video when it happens (if feasible)
Photo or short video of the exact screen*
Photo/video
Please send a video with a remote connected to the original Klydoclock power cord, show the light on the remote while connected.*
Please send a video with a remote connected to the Klydoclock power cord, record the light on the remote (10–20s).*
Stage of setup*
Screenshot of menu
Please check a spam/promotions.
Short video of navigating to Collections
The latest setup instructions for a seamless experience.
