Privacy Policy | |
We at Klydoclock LTD (“Klydoclock”, “we”, “us”, “our”) respect your privacy. This Privacy Policy explains the privacy practices used when you use and interact
with our website, klydo-clock.myshopify.com (the “Website”) as well as when you place orders
through our Website, all as further described under our
Terms of Service.
We respect data privacy. This Privacy Policy (the “Policy”) describes the ways that we handle your data. The Policy outlines how the Website collects, receives, uses, stores, shares, transfers, and processes personal information in connection with our Website. It also describes the rights and options available to you concerning your personal data. If you provide us with personal data about other people, or if others give us your information, we will only use it for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on other behalf in accordance with this Privacy Policy. |
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Personal Information we collect and process | |
We collect and process the personal information you provide us freely and knowingly.
You are not legally required to provide such data to us. |
Order information. To place an order, we will process your name, contact information, billing
information, shipping information and information about the product you wish to order.
Newsletters and offers. If you wish to sign up to receive our newsletter with information about our products and new offers, we will ask you to provide your email address. Information we process may include your name, phone number, email address, address data, IP address, device identifiers, usage data (such as interactions between you and Klaviyo’s online system, used browser, used operating system, referrer URL. Inquiries. You can send us your inquiries through any of our contact methods. We may ask you to provide information such as your name, email address, phone number, the topic of your inquiry, and the text of your message. When you are in contact with us via the contact form, by email, telephone, chat, or by letter or other means of communication, we collect the data exchanged between you and us, including your contact details and the metadata of the communication. You do not have a legal obligation to provide any of the above information to us. However, you will not be able to place an order on our Website, or to submit inquiries, or sign up for our newsletter, without providing the requested information. You can stop sharing information with us at any time, by directly opt-out using application controls or by contacting us at contact@klydoclock.com. |
We obtain information about you from third parties. |
We may collect personal information about you from third parties, including Russell Media and Meta. The types
of personal information we may collect from Russel Media and other third parties include contact information
(such as your name and email address), social media profile information, social media engagements (such as
likes, comments, and shares), email communications (including the content of emails and your interaction with
them), and your engagement with different online advertising campaigns (such as clicks and views). Russel
Media obtains this information through various tools, including retargeting pixels. These small pieces of code
are placed on our website or other online platforms, allowing Russel Media and us to track your activity and
behavior. This information is used to create targeted advertising campaigns and provide you with personalized
content. Similarly, video pixels, like retargeting pixels, are embedded in videos that you watch on our
website or other online platforms. These pixels enable Russel Media and us to track your engagement with
videos and deliver personalized content. In addition, Russel Media may use other tools such as cookies and web
beacons to track your activity and behavior on our website or other online platforms. Cookies are small text
files stored on your device that remember your preferences and personalize your experience. Web beacons are
small images embedded in web pages and emails that allow Russel Media to track your activity and behavior.
When a user makes a payment on our website using Stripe, Stripe may collect personal information such as contact information (name, email, phone number), payment information (credit card details or bank account information), transaction information (amount, date, time, merchant name), device and browser information (IP address, browser type, device type), and location information (city or country). This information is collected by Stripe for the purpose of processing payments, providing fraud prevention and security measures, and improving their services. Please note that Stripe has its own privacy policy that outlines their data protection practices and your rights with respect to your personal information. We encourage you to review Stripe's privacy policy before using their services on our Website. |
We also collect analytics and technical information about your use of our Website. | When you use our Website, we may collect specific information about your visit and usage, including the types of content you view or engage with, the features you use, the actions you take, and the frequency, duration, and timing of your activities. The analytical information we collect includes your IP address, a general location corresponding to your IP address, the date and time of access, the type of browser used, language preferences, links clicked, and the web pages accessed. We also gather information about how you use our Website, such as logging your current and last visit. Please note that certain technical data necessary for the proper operation of the Website cannot be avoided and will be processed as required |
We are data controllers of the personal data we collect about you through our Website. |
Klydoclock LTD is the data controller for the personal data we collect through our Solution. Our registered
address is at HaOranim st 22
Rinatya, Israel. Contact us by email at contact@klydoclock.com |
How and Why, We Use your Personal Information | |
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data: | |
To fulfill your order and provide you the product. |
We process the data we collect directly from you or obtain from our service providers for the conclusion,
administration, and performance of our contractual relationship with you to deliver you with our product, like
processing your payment information, charging you for the fees, keeping you informed about the status of your
order, and delivering the order.
This information is collected by Stripe and other service providers on our behalf for the purpose of processing payments, providing fraud prevention and security measures. The legal basis for collecting and processing your data for orders and providing you the product, is your explicit consent and the performance of the contract to process your order and provide customer support. |
To effectively reach the intended audience and generate awareness about our brand and offerings. | Russell Media and us collect and process your personal information on our behalf to help us effectively target the desired audience with relevant messaging and improve the overall effectiveness of our marketing efforts. This enables us to gain valuable insights about our audience, make informed business decisions, and optimize our products or campaigns accordingly. Our goal is to enhance the visibility of our brand and maximize the impact of our marketing initiatives through this process. |
To provide you with our newsletter or marketing emails , for personalized advertising or contact you about your order. |
When you sign up to receive our newsletter or emails, we will process your email address for the purpose of
sending you our periodic marketing newsletter.
We may process data for marketing purposes and relationship management, for example, to send you personalized advertising for products and services from us and third parties (for example from advertising partners). This may happen in the form of newsletters and other regular contacts (electronically, by e-mail, or by telephone), through other channels for which we have contact information from you, but also as part of marketing campaigns. You can object to such contacts at any time or refuse or withdraw consent to be contacted for marketing purposes. With your consent, we can target our online advertising on the internet more specifically to you. We will provide you with the option to refuse or opt-out of receiving our newsletter or marketing emails. You can exercise this choice at any time by sending an email to contact@klydoclock.com . Unless you have opted out, we may continue to send you these promotional communications. Please note that even if you opt out of receiving marketing communications, you may still receive non-promotional messages from us that are related to your orders, transactions, or other important updates. |
For reporting and business planning. | We or our service providers process your information for accounting and financial record-keeping purposes. We may also process your information to adapt the Website and its content to your preferences, to better understand the market demand in which we operate, and for reporting and business planning purposes. |
To respond to your inquiry, question, or request. Subject to your consent, we will use inquiry information for profiled marketing purposes. |
If you submit an inquiry to us, we will use the information you provide in your request or question to
process, handle, and contact you about the inquiry.
Subject to your explicit consent, we will use your Inquiry information in a profiled manner to contact you occasionally, either by us or by a representative on our behalf, including by sending emails with information related to our product and offerings. You may ‘opt-out’ of using your profiled information and inquiry information for promotional communications at any time by sending an email to: contact@klydoclock.com |
We use analytics information to improve and enhance the Website, | We use analytical information on our Website to enhance user experience, optimize Website performance, measure marketing effectiveness, and make data-driven decisions that contribute to the continuous improvement of our online presence. |
How and When We Share Personal Information | |
We will not sell or share Users’ information with third-party recipients, except as listed below, or if you give us their explicit consent. | |
We share your information with our service providers to help us operate our business and Website and to fulfill and ship your order. | We will share your personal information with our service providers, such as Russel Media, Stripe, Google analytics, Klaviyo, Kickstarter, Indiegogo and Facebook who assist us in performing certain business-related functions. These include payment processing, mailing information, lead acquisition, email marketing, maintaining databases, data storage, hosting services, retargeting ads, Website Analytic services, Website operations fulfillment, pre-order sales and shipping of your order. Our service providers are authorized to use your information only as necessary to provide their specific relevant services to us and not for their purposes. They are required to maintain the confidentiality of your personal data. In all cases where we share your information with such providers, we explicitly request the provider to acknowledge and adhere to our privacy and data handling policies. |
We will share your information with competent authorities or other parties if you violated the law or abused our Website. | We would share your personal information if you violated this Privacy Policy, or any other agreement we have with us, abused the Website, or violated any applicable law. We will share your information with competent authorities and third parties such as legal counsels and advisors to handle the violation or breach. |
We will share your information if we are legally required. | We will share your personal information if we are required to disclose it by a judicial, governmental, or regulatory authority. |
We will share your information with a third party in the event of a change in our structure. | In the event of a structural change to our business—such as a reorganization, merger, consolidation, or change in legal entity or framework—we may need to share your personal information with the relevant acquiring or merging party. Should such a situation arise, we will provide appropriate notice and ensure that the receiving party undertakes all rights, responsibilities, obligations, and liabilities in accordance with our agreement and this Privacy Policy. |
We will share your information in case of an emergency concerning you. | We will share your information if we need to act immediately to protect your personal safety. |
Automatic data collection tools | |
What are automatic data collection tools? |
Cookies are text files that include a small amount of data we store on your computer, tablet, or smartphone
when you use the internet and visit our Website. It allows us or a third party to recognize you. We may use
both session Cookies and Persistent cookies as described below.
Session cookies are employed by websites during your visit, gathering data throughout the duration of your browsing session. These cookies expire once you close your browser. On the other hand, persistent cookies function by retrieving data from your previous visits whenever you return to a website. They remain stored on your computer either until they reach their specified expiry date or until you manually delete them. We may also utilize tools such as web beacons, web pixels, and video pixels, which serve functions akin to cookies. With your consent, we might permit third-party advertising companies to deploy cookies within our Website to enhance our advertising strategies and deliver advertisements tailored to your interests on other websites. These companies might employ retargeting and behavioral advertising technologies to customize the advertisements to match your presumed interests. |
We use cookies necessary to operate our Solution, for Solution statistics, for marketing purposes and to remember your Website preferences. |
We use cookies for several purposes, as explained below, and may allow certain third parties to do so as well.
You can review additional information about the types of cookies we use, through our
Cookie add-on page [Insert link]. It also enables you to control the use of cookies.
Essential cookies are those that are strictly necessary for the functioning of our Website. Our Solution cannot operate properly without these cookies. For example, they ensure that you can move between pages without losing information that was entered in a form. They also ensure that you stay logged in. You can block or receive an alert about these cookies by setting your browser configuration. Still, some parts of our Website may not function properly without these cookies. Personalization cookies are those that remember your choices when you use our Website and allow the Website to react by reflecting your preferences. Before we use such cookies, we ask for your consent. You can withdraw consent at any time through the cookie settings here [Link to CPM]. These cookies have an expiration date of up to 24 months. Analytics cookies help us to discern how you and others interact with our Website by collecting data that does not directly identify you. You can withdraw consent at any time through the cookie settings here [Link to CPM]. Analytics cookies also have an expiration date of up to 12 months. Details can be found on the websites of the third-party providers. Marketing cookies help us and our advertising partners who have an interest in targeting advertising as precisely as possible, only showing it to those we wish to address. For this purpose, we, and our advertising partners – if you provide consent – use cookies that can record the content that has been accessed or the contracts that have been concluded. This allows us and our advertising partners to display advertisements that we think will interest you on our Website, but also on other websites that display advertisements from us or our advertising partners. These cookies have an expiration period of a few days to 24 months, depending on the circumstances. We may also integrate additional third-party offers on our Website, in particular from social media providers. These providers can determine that you are using our Website. If you have an account with that social media provider, it can assign this information to you and thereby track its use of online offers. These social media providers process this data as separate controllers. |
We are not responsible for the privacy practices of other third-party platforms. | Please note that our solution may include links to third party platforms and social networks such as Facebook, Instagram, WhatsApp, Twitter, and YouTube. We would like to remind you that we are not responsible for the privacy practices of these third-party platforms. It is recommended that you review their privacy policies and terms of service before using their services. |
Where do we store the Data | |
We transfer your information internationally in accordance with the applicable data protection law. |
We will internationally transfer data in accordance with applicable data protection laws. If we transfer data
for processing at locations outside of your jurisdiction, we will abide by data transfer rules applicable to
these situations.
When we transfer Users' Data outside of the EU (for example, to third parties who provide us with services), we will generally obtain contractual commitments to protect their Personal Data.. |
How secure is the data we process | |
We implement technical and organizational measures to secure Users’ personal information. | We implement safeguards to reduce the risks of damage, loss of information, and unauthorized access or use of the information we collect and maintain. However, these measures do not guarantee absolute information security. Therefore, although we take reasonable precautions and make an appropriate effort to secure your information, there may still be inherent risks present. |
How long do we store your data | |
We will retain your data for as long as we need it to operate the Website and interact with you, and after that, as required for record-keeping matters. |
We keep your data for the duration of our business relationship with you, interacting with you as a customer,
to the extent permitted by applicable laws. We may keep your information for as long as necessary to
administer our business, and our bookkeeping requirements, resolve disputes, establish, and defend legal
claims, and enforce our agreements. When we no longer need your data, we will delete it from our systems and
records or anonymize the data.
We may also retain personal data for statistical or research purposes, provided that the personal data is anonymized or pseudonymized and cannot be used to identify individual users. |
Your privacy choices and rights | |
You have certain rights subject to possible restrictions under the applicable law. |
You may have certain rights on your data to access, obtain a copy, update your data, or delete your data
subject to possible restrictions under the applicable law.
In certain circumstances and subject to specific limitations, you may have the right to request the deletion of your data when it is no longer necessary. For instance, if you withdraw your consent, you have the right to request the erasure of their data related to that. However, we may still process your data if we are legally obligated to do so, or if it is required by law, or for the establishment, exercise, or defense of legal claims. If you wish to exercise any of these rights, you should contact us at [Insert email] We have the right to ask for reasonable evidence to confirm your identity before asking us to provide you with the data. Where we are unable to provide you with the data that you have requested, we will explain the reason for our inability to do so. |
Children | |
Our Website is intended for 18 years of age and older. | Our Website is directed to and intended for use only by those who are 18 years of age or over. We do not knowingly collect personal information of children who are under the age of 18 through our Website. If you are under the age of 18, you should not use our Website. |
How We Make Changes to this Policy | |
If we change this Privacy Policy, we will post the updated policy on our Website. | If we modify this Privacy Policy, we will publish a revised version with an updated revision date on our Website. The privacy link on our Website will then lead to the new policy. If you continue to use our Website after those changes are in effect, you agree to the new policy. |
Contact us | |
You can contact us at [Insert email] | The best way to get in touch with us if you have any questions, complaints, or suggestions, or to exercise your options described above is to write to us at [Insert email] or call us at [Insert phone]. We will do our best to resolve your issue promptly. |